Delivery information

  • Normal orders are delivered on a pallet by truck
  • Sample orders are delivered by parcel service
  • Delivery trucks do not have a tailgate
  • Pallets have a size of 80*120 cm
  • Deliveries take place during office hours (08.00 – 17.00)
  • In case the order cannot be delivered during office hours, it will be offered again at the first possible option. We reserve the right to charge additional costs for this. Please inform us in time if you are not able to receive the goods on the confirmed date.
  • Indicative delivery times for the UK (working days)
    • Zipcodes B/BD/CM/CO/DE/HD/HX/IG/LS/RM/SS/ST/DY/WF/WS/WV: 3 days
    • All other zipcodes: 4 days
  • Orders composed of different products are, where necessary, combined on 1 pallet, with a maximum weight of 700 kg