General conditions

GENERAL CONDITIONS OF SALE
of the Association of Dutch Paper and Board Manufacturers
Deposited at the Registry of the Haarlem
District Court on December 15 1992
Association of the Dutch Paper and Board Manufacturers
P.O. Box 3009
2001 DA Haarlem

GENERAL OBSERVATIONS


ARTICLE 1 APPLICABILITY
1.1 All offers of, agreements with and deliveries made by seller are exclusively
subject to these conditions.
1.2 Deviating and/or additional provisions can only be invoked by purchaser if
and when they have been accepted in writing by purchaser. In that case the
deviation from these conditions shall only be applicable to the transaction concerned.
1.3 Applicability of purchaser's purchasing conditions is denied. These purchasing
conditions can never bind seller, unless the contrary is agreed upon in
writing.
1.4 Purchaser, with whom a contract has been entered into before under these conditions,
agrees to the applicability of these conditions in subsequent agreements
between said purchaser and seller.


ARTICLE 2 OFFERS AND AGREEMENTS
2.1 All seller's offers are free of obligations, unless otherwise agreed upon in writing.
2.2 Orders and acceptations of offers by purchaser are deemed to be offers to seller
and are irrevocable.
2.3 Seller is only bound after and if and when he accepts and order from purchaser
in writing, or after having started with the execution thereof.
2.4 Orders of purchaser for delivery of paper or board, to be manufactured or to be
removed from the warehouse, must clearly and completely state the following:
a. Reference to an offer (conespondence, visit, price lists, etc.);
b. Amount;
c. Quality, by refening to a type, brand or sample submitted or any other required
indication, such as for example grain or machine direction of the board or
paper;
d. For the reels:
For sheets:
reel width
reel diameter
inside diameter of the centre/cartridge/tube
gramme weight (g/m2) or thickness (in microns)
sizes
grain direction; if relevant
gramme weight (g/m2) or thickness (in microns)
e. Presentation and packaging
f. Delivery time, destination and forwarding method; and
g. Agreed price
h. Payment
2.5 Insofar as the purchaser has not specified the products he wishes to obtain by
indicating the amount, quality, size, weight, form or presentation as referred to
under 2.4, the risk of wrong delivery shall be borne by purchaser.


ARTICLE 3 SIZE AND GRAIN DIRECTION
3.1 Size
The size of the paper or board is determined by two sizes, length and width,
the smaller size being mentioned first. In respect of folding box board and solid
board, the smaller size shall, however, be stated first when it concerns long
grain board and the larger size is to be stated first when it concerns shortgrain
board.
3.2 Grain Direction
The grain or machine direction of paper or board, refers to the direction that
coincides with the direction of the pulp flow on the paper machine. The cross
direction is the direction of the paper or board crosswise to the machine direction.
Should a certain grain direction be required, it should be stated both on the
order and on the order confirmation. The grain direction should be clearly
indicated on the reams, bales and pallets.


ARTICLE 4 DELIVERY AND DELIVERY TIME
4.1 AH deliveries are carried out ex mill, unless otherwise agreed.
4.2 Should the seller have assumed packaging, loading, transport, unloading, insurance
and any other services, without having agreed upon a price in writing, he
shall be entitled to charge the purchaser for the real costs and/or the fees customarily
charged by seller.
4.3 The delivery time shall commence when the seller has accepted purchaser's
order or has started executing the order.
4.4 All the delivery times stated by seller shall be approximate times. Expiry of
these times does not entitle purchaser to additional or substituting indemnity
or non-compliance with any obligation ensuing from the agreement. Purchaser
is not entitled to rescind or terminate the agreement, unless the seller has not
delivered the products within a reasonable period of time, to be determined by
purchaser, after aforementioned expiry of the delivery time.
4.4 The products delivered by seller, if they are delivered ex mill, are deemed to
have been delivered as soon as they have left the warehouse or plant of seller
or third parties contracted by seller, for transport to or for purchaser and, when
concerning free of charge deliveries, when they arrive at the address stated by
purchaser.
4.5 The purchaser is to take the products as soon as they are offered by seller.
Should purchaser fail to do so, seller can store the products at the expense and
risk of purchaser. Seller can furthennore, demand payment as if the delivery
would have taken place.
4.7 Should the purchaser not accept the products delivered, that fulfill the conditions
agreed upon, the seller is entitled , after a period of two weeks, to rescind
the agreement by means of a written statement, whereas the purchaser will be
obligated to compensate the seller for damages incurred.
4.8 The provisions of Incotenns, in force when the seller and purchaser enter into
an agreement, are applicable insofar as they do not deviate from the General
Conditions.


ARTICLE 5 ASSIGNMENT OF RISK AND OWNERSHIP
5.1 The purchaser bears the risk of the products to be delivered from the moment
they leave seller's plant, depot or warehouse.
5.2 The products delivered and yet to be delivered by seller shall remain his property
until the moment of complete payment of all the monies due, including
damages, costs and interest, by virtue of present agreement or any similar
agreement for the delivery of products.
5.3 The purchaser is permitted, in the context of normal management, to process
and/or sell the products under reservation of ownership.
Purchaser is obligated to insure the products that are in his possession under
reservation of ownership, at his expense against loss,damage, fire and theft. In
the case of garnishment of these products that are with seller under reservation
of ownership, purchaser is obligated to immediately inform seller thereof.


ARTICLE 6 - NON ACCOUNTABLE DEFAULT (FORCE MAJEURE)
6.1 Force majeure exists, if the execution of the agreement is completely or partially,
temporarily or permanently, hindered by circumstances beyond the will
of parties, including risk of war,fire, strikes, occupation of premises, lockouts,
road blocks, insurgency, riots, traffic jams and other traffic interruptions,
import and export bans, accidents, natural disasters, weather conditions, disturbances
in power supply, company disturbances, above average absence
rates, delayed supply of raw materials or parts that were ordered on time.
In the event of force majeure, parties' obligations are suspended.
6.2 Purchaser and seller are obligated to inform eachother mutually in writing of
their situation of force majeure. Should a delivery not be able to take place
within two weeks after occurrence of force majeure (complete or partial delivery),
both parties are entitled to rescind the agreement by means of a written
statement, for the part of the agreement that was not executed, without being
mutually bound to compensation.
6.3 With respect to agreements stipulating that delivery shall be effected in
parts,in the case of temporary force majeure, the rescission referred to in the
previous paragraph shall only be applicable to the part of the delivery that
suffered from the force majeure, and does not affect any future deliveries.
6.4 If, in the event of temporary or permanent force majeure, the seller has carried
out part of the order, purchaser is bound to take the part of the order that has
been effected under the conditions agreed upon.
6.5 If parties have agreed that the seller takes care of transport and the seller
suffers from a temporary or permanent force majeure that keeps him from
transporting products, the products shall be stored and made available to purchaser
by seller to the expense and risk of purchaser.
The seller must immediately inform the purchaser of the situation that has arisen.


ARTICLE 7 INVOICED WEIGHT
7.1 Paper and Board* on reels and in sheets
a. On reels
All reels are invoiced according to gross weight (weighed weight), which
includes paper, board and the usual packaging paper, centres, plugs and steel
banding, but not including any pallets.
b. In sheets (uncounted)
Paper and board in sheets, uncounted, delivered in parcels or on pallets per
gross weight (weighed weight) invoiced, including paper and board as well as
the usual packaging paper, not including pallets.
c. In sheets (counted)
The packaging unit of paper and board in counted sheets is invoiced at nominal
weight. This weight equals the product of the actual ordered gramme
weight (g/m2) multiplied by the area of the number of sheets.
7 .2 Overweight and underweight when delivering graphic paper and board,
other than graphic solid board.
a. Both in case of underweight and overweight the actual weight shall be calculated
within the permissible limits mentioned in article 15, subject to the
exceptions stated below.
b. If at the time of purchase, the price per ream or per I 000 sheets has been fixed,
the provision under 7. I .c. shall be applicable.
c. When delivering in sheets and calculating in units of weight, the overweight
within the permissible limits as referred to in article 15 shall be charged for
one-half.
7 .3 Solid board on reels and in sheets:
Reels of solid board as well as solid board in sheets are invoiced gross for net.
The invoiced weight includes the entire packaging such as paper, shrinking
foil, centres, plugs, steel banding, pallets,covering sheets and boards, etc.
(Observing the stipulations of article 13.I.4 ).


ARTICLE 8 CLAIMS
8.1 If a transporter delivers visibly less than ordered by the purchaser or delivers
products with visible damages, the purchaser must make reservations vis a vis
the transporter - under penalty of lapsing of rights towards seller - and must
immediately inform seller thereof.
* For solid board see article 7.3
8.2 Claims regarding defects in the products delivered by seller, that are not
immediately visible that can be detected by means of a superficial examination
or simple check, must be submitted to seller in writing and at the latest within
5 working days upon receipt by purchaser, in default of which every claim
concerning this matter vis a vis seller shall lapse.
8.3 Claims concerning defaults or irregularities that can only be detected by
means of a thorough examination, by taking samples or by means of normal
processing in the machine, must be submitted to seller in writing and immediately
after having been discovered and in any case within 6 months upon
receipt of the products by purchaser, in default of which any claim concerning
this default vis a vis seller shall lapse.
8.4 At least 90% of the products related to the claim must always be present for
inspection by the seller.
8.5 In the case of a claim (further) processing of the products can only take place
upon written permission of seller. If the existence of a default has been determined
in part of the consignment delivered, this does not entitle purchaser to
refuse the entire consignment. Claims do not entitle purchaser to completely
or partially suspend payment.
8.6 After the periods stated in 8.1, 8.2 and 8.3, purchaser is deemed to have unconditionally
accepted the delivery and any claim the purchaser might make
regarding these defaults vis a vis seller, shall lapse.
8.7 Claims for minor deviations in size, weight, form, presentation, quality and/or
reliability of the delivered products, which are deemed permissible or technically
difficult to avoid,as indicated in the technical chapter of these conditions,
are not admissible.


ARTICLE 9 LIABILITY
9.1 Seller is never obligated to pay purchaser a substituting or additional indemnity,
except if and when the damages incurred were caused by intent or gross
fault of seller or his own employees or third parties involved by seller. Save
intent of seller himself, liability of seller for commercial, consequential or
indirect damages, is excluded. Any liability of seller for damages incurred by
purchaser or a third party due to the use and/or storage of products sold and
delivered by seller, is excluded.
9.2 In all cases in which seller is obligated to indemnify, the indemnity shall never
exceed, at his discretion, either the invoice value of the products delivered due
to which or through which the damages were caused, or if the damages are
covered by seller's insurance, the amount actually paid by the insurance to seller
in this matter.
9.3 Purchaser shall protect seller, his employees and the assistants involved for the
execution of the agreement, from any third party claims concerning seller's
execution of the agreement, insofar as these claims exceed or differ from the
claims purchaser is entitled to pursue vis a vis seller.
9.4 Seller's employees or assistants involved by seller for the execution of the
agreement, can invoke all the recourses derived from the agreement vis a vis
purchaser, as if they were party to the agreement.
9.5 Any amounts due to be paid by seJler, except those acknowledged by seller,
lapse after 6 months after the amount has become due.


ARTICLE 10 - PAYMENT AND SECURITY
10.1 Unless otherwise agreed upon in writing, seller's place of residence shall be
the place of payment. Representatives of seller can only collect the invoiced
amounts if they have been authorized thereto in writing.
10.2 The risks and the costs related to any form of payment, shall be borne by the
purchaser.
In the case of payment by bill of exchange, the costs shall be borne by purchaser.
I 0.3 Should purchaser not settle an amount owed by him in accordance with stipulations
stated above, purchaser shall be legally in default, without any notice
of default being required. As from the date on which purchaser is in default
due to non-payment, all other amounts to be paid by purchaser to seller shall
fall due, and the default regarding those claims shall also come into force without
any notice of default. Starting from the day the purchaser is in default in
paying purchaser, he shall owe seller an interest of 1 1/2% a month or part of
a month of the amount owed, during the duration of the default of payment.
10.4 Payments received shall first be used to defray the longest outstanding amount
due to be paid by purchaser to se11er, including interest and costs and subsequently
to defray the next longest outstanding amount due until all amounts
due are settled by purchaser, including interest and costs.
All costs, including the extra-legal costs, involved in the collecting of the
claim, are to be borne by purchaser.
10.5 Purchaser waives any right to balance any mutual debts.
10.6 Disputes of any nature do not entitle purchaser to postpone payment.


ARTICLE 11 - TERMINATION
11.1 If purchaser does not timely or properly fulfill one or more of his obligations,
is declared bankrupt, applies for (provisional) moratorium of payment, proceeds
to winding up of his company, offers and agreement, if his capital is
completely or partially seized or if purchaser appears to be insolvent in any
other manner, seller shall be entitled to suspend the execution of the agreement
or to completely or partially terminate the agreement without previous
notice of default by means of a written statement, at his discretion, without
prejudice to any right he has or compensation of costs, damages and interest.
11.2 Purchaser is only entitled to termination in the cases referred to in articles 4.4
and 6.2.


ARTICLE 12 - DISPUTES AND APPLICABLE LAW
12.1 All commitments between purchaser and seller are gouvemed by Netherlands
law. The United Nations Treaty for International Purchasing Agreements
Concerning Moveables is not applicable.
12.2 Any disputes due to or related to the agreements entered into by seller and purchaser
shall be exclusively judged by a competent judge from the district of
seller's registered office.

TECHNICAL CHAPTER

ARTICLE 13 - PERMITTED TOLERANCES IN THE DELIVERED WEIGHTS
1. Paper and Board in sheets
T c difference between the weight ordered and the weight delivered must be
ascertained before delivering an order or part of an order with a same time of
delivery and quality (composition of material, colour, surface and other characteristics)
and size.The permitted tolerances in ratio to the delivered tonnage
ar as follows:
1.1 Graphic paper and board in sheets, in the customary standard qualities.
1.1.1
Definition: By the manufacturer's customary qualities shall be understood,
those qualities in respect of which the type, gramme weight and size are stated
in his price lists, catalogues and other commercial printed matter.
Graphic paper and board in sheets in the standard qualities,gramme
weights and sizes as customary for each manufacturer.
*
Quantity ordered Without stipulated maximum or
minimum quantity*
over 20 tons ± 2.5% with a maximum of 1 ton
10 to 20 tons incl. ±4%
5 to 9 tons incl. ±5%
3 to 4 tons incl. ±7%
less than 3 tons ±8%
If only one-way tolerances are permitted, the tolerances stated above are to be
doubled ..
In respect of the customary qualities sold on standard pallets (concerning prepacked
units d(tscribed by the manufacturer as containing a theoretically fixed
number of she????ts and which are stated in his catalogues, price lists etc.) there
shall be no tolerance between the number of sheets ordered and the number of
sheets invoiced. The accuracy of the count , i.e.the possible difference
between the number of sheets invoiced and the number of sheets delivered, is
discussed in article 14.
I.1.2 Graphic paper and board in sheets in standard qualities and gramme weights
as customary for each manufacturer, however not in standard sizes.
*
Quantity ordered
over 100 tons
50 to 100 tons incl.
20 to 49 tons incl.
10 to 19 tons incl.
5 t/o 9 tons incl.
3 to 4 tons incl.
less than 3 tons
Without stipulated maximum or
minimum quantity*
to be agreed upon in advance
± 4%
± 6%
± 8%
± 10%
± 15%
±20%
:,,
,·.
If only one-way tolerances are permitted, the tolerances' stated above are to be
doubled.
If the type of paper ordered and the technical requirements allow such, small
tolerances can be agreed upon separately.
1.1.3 Special manufactured (non-standard) graphic paper (i.e. paper with other
qualities than stated under I. I. I and I.1.2).
With respect to these types of paper the tolerances agreed upon by seller and
purchaser, may not be smaller than those stated under I.1.1 and I.1.2.
1.2 Board (other than board exclusively for graphic purposes and solid board).
Quantity ordered Without stipulated maximum or
minimum quantity*
over1 00 tons to be agreed upon in advance
50 to 100 tons incl. ± 5%
20 to 49 tons incl. ±10%
1 O to 19 tons incl. ±12%

5 to 9 tons incl. ± 15%
less than 5 tons upon agreement, but larger tolerances than for
deliveries xceeding 5 tons
If only one-way tolerances are permitted, the tolerances stated above are to be
doubled.
1.3 Wrapping and other paper
Quantity ordered
over 100 tons
50 to 100 tons incl.
20 to 49 tons incl.
10 to 19 tons incl.
5 to 9 tons incl.
3 to 4 tons incl.
1 to 2 tons incl.
Without stipulated maximum or
minimum quantity*
to be agreed upon in advance
± 4%
± 6%
± 8%
± 10%
± 15%
±20%
* If only one-way tolerances are permitted, the tolerances stated above are to be
doubled.
If the type of paper ordered and the technical requirements allow such, smaller tolerances
can be agreed upon separately.
I.4 Solid board in sheets
'
The difference between the ordered and delivered weights, weighed at the
time of manufacturing or packaging, is to be ascertained before delivery of an
order or part of an order with the same time of delivery or almost the same
quality and the same size. The tolerances in ratio to the tonnage delivered are
as follows:
Quantity ordered Without stipulated maximum or
minimum quantity*
over100 tons incl. to be agreed upon in advance
50 to 100 tons incl. ± 5%
20 to 49 tons incl. ± 10%
10 to 19 tons incl. ± 12%
5 to 9 tons incl. ± 15%
3 to 4 tons incl. ±20%
* If only one-way tolerances are permitted, the tolerances stated above are to be ????.
doubled. i
II. Paper and board on reels
Quantitative tolerances cannot be laid down uniformly due to the amount of
reel sizes. Thus, seller and purchaser shall have to fix specific tolerances.
Should parties not be able to reach an agreement, the tolerances stated in I. l
for graphic paper and board, in I.2 for other types of board, in I.3 for wrapping
paper and other types of paper and in 1.4 for solid board, shall be applied.


ARTICLE 14 - TOLERANCES IN THE NUMBER OF COUNTED SHEETS

In the case of orders for a counted number of sheets, the following tolerances
are to be applied:
I Number of sheets per delivery of graphic paper
When invoicing counted sheets the number of sheets charged may only show
the following deviations from the number of sheets delivered:
± 3% with deliveries smaller than 1 ton with less than 5.000 sheets
± 2% with deliveries of 1 ton or more with more thaq. 5.000 sheets.
II. Number of sheets per packaging unit or counting Jnit
In respect of 95% of the packaging or counting units, the difference between
the theoretical and actual number of sheets per packaging or counting unit,
may not exceed the following tolerances:
± 3% but at least± 5 sheets for graphic paper and board as from 60g/rn2
± 5% but at least± 5 sheets for other types of graphic board, wrapping paper
and thin and special papers,
± 8% but at least± 5 sheets for special board types and solid board.


ARTICLE 15 DEVIATION IN GRAMME WEIGHT (WEIGHT PER M2)
I Distribution of the unit value within one delivery
The difference between the gramme weight ordered and the gramme weight
delivered may not exceed the following values in respect of 95% of the delivered
quantity (in sheets or on reels):
1.1 In respect of uncoated printing and writing paper, uncoated wrapping paper
and paper for the corrugated board industry, such as test liners, corrugated
paper (Wellenstoff) and grey paper (Schrenz)
<
Quantity ordered Without stipulated maximum or
minimum
up to 32 g/m2 incl. ± 2,5 g/m2
33 g/m2 to 39 g/m2 incl. ± 8%
40 g/m2 to 59 g/m2 incl. ± 6%
60 g/m2 to 179 g/m2 incl. ± 5%
180 g/m2 to 224 g/m2 incl. ± 6%
225 g/m2 and upwards ± 7%
I.2 In respect of coated printing and writing paper and coated wrapping paper.
The tolerances stated above are increased by l point with weights up to 32
g/m2 and by 2 points above said 32 g/m2.
Example:± 2.5 g/m2 becomes± 3.5 g/m2; ± 6% becomes± 8%.
I.3 Special graphic paper such as e.g. drawing paper and other thin papers, coated
as well as uncoated and creped paper.
Should there be no agreement otherwise, these papers shall be subject to a
tolerance of I point above the tolerances stated in I. l for uncoated papers and
above the tolerances stated in I.2 for coated papers.
I.4 Prescribed maximum and minimum gramme weight.
If a maximum or minimum gramme weight has been prescribed, the tolerances
stated in the three paragraphs above, are doubled.
II. Average gramme weight tolerance of a delivery
The differences between the average gramme weight ordered and the average
gramme weight delivered, may not exceed the following values:
II. 1 In respect of uncoated printing and writing paper and uncoated wrapping
paper:
Quantity ordered ' Without stipulated maximum or
minimum
up to 32 g/m2 ± 2,5 g/m2
33 g/m2 to 39 g/m2 incl. ± 6%
40 g/m2 to 59 g/m2 incl. ± 4%
60 g/m2 to 179 g/m2 incl. ± 3% *)
180 g/m2 to 224 g/m2 incl. ± 4%
225 g/m2 and upwards ± 5%
If 3 tons or less are delivered of a particular type of paper, the above tolerances shall
be increased by 1 point. Example: 2.5 g/m2 becomes 3.5 g/m2; 6% becomes 7%.
* In respect of regular gramme weights between 60 and 179 g/m2 the tolerance may
be agreed upon separately in respect of certain types of paper, in which the aforementioned
percentage may be reduced to 2.5%.
II.2 For coated printing and writing paper and coated wrapping paper.
For these typesi,bf paper the tolerance stated above shall be increased by 2
points. i'.
II.3 For paper for the corrugated board industry, such as testliners, corrugated
paper (Wellenstoff) and grey paper (Schrenz)
15
Quantity ordered
80 g/m2 to 179 g/m2
180 g/m2 to 224 g/m2 incl.
225 g/m2 and upwards
Without stipulated maximum or
minimum
± 5%
± 6%
± 7%
!

II.4 Special graphic paper such as e.g drawing paper and other thin papers, coated
as well as uncoated.
11.5
II.6
Should no agreement have been made otherwise, these papers shall be subject
to an additional tolerance of 1 point to the tolerances for uncoated paper stated
in II.1 and the tolerances stated in II.2 for coated paper.
Board
1. Solid board and folding box board
180 g/m2 to 249 g/m2 incl.
250 g/m2 to 449 g/m2 incl.
500 g/m2 and upwards
2. Special types of board:
3. Other couched and/or glued boards:
150 g/m2 to 249 g/m2 incl
250 g/m2 and upwards
Creped paper:
:±6%
:±5%
:±8%
:±8%
:±8%
: ± 10%
± 10%
II. 7 If there are special specifications for solid board, folding box board and creped
paper, whereas no special stipulations 'concerning the tolerances have
been agreed upon between manufacturer and purchaser, the tolerances stated
in II.5 and II.6 shall be increased by 1 point.
If a maximum or minimum weight has been agreed upon, the tolerances stated
in II.1 through II.6 are doubled.


ARTICLE 16 - THICKNESS TOLERANCE IN ONE DELIVERY
If a particular thickness is required for a particular purpose, a suitable thickness
tolerance is to be agreed upon between manufacturer and purchaser, as a
substitute for the gramme weight tolerance.
In respect of solid board, if board is ordered with a specific thickness, there
shall be a tolerance. within one consignment for all solid board qualities of
± 5 % of the ordered thickness in mm.


ARTICLE 17 - TOLERANCES IN THE SIZES FOR PAPER AND
BOARD ON REELS
I. Width
For reels with an ordered width of less than 1.60 m, the tolerance for the width
will be± 0.5%, with a maximum of± 3 mm and a minimum of± 2 mm.
In respect of solid board on reels, with an ordered width of less than 1.60 mm,
the tolerance for width shall be at most ± 3 mm.
Should the purchaser prescribe a maximum or minimum width of the reel, the
tolerances stated above shall be doubled.
Reels with a width exceeding 1.60 m are subject to tolerances agreed upon by
means of separate agreements.
II. Diameter
Should the diameter of the reels be specified in the order, and have been accepted
by seller, the tolerances shall be:
for paper:
• without stating a maximum or minimum diameter: - 4 cm and + 2 cm.
• stating a minimum diameter: + 4 cm
• stating a maximum diameter: - 8 cm
• special agreements can be made for Konsum-types.
for board:
• without stating a maximum or minimum diameter: ± 6 cm
• stating a minimum diameter:+ 12 cm
• stating a maximum diameter: - 12 cm
Rest reels must be accepted by purchaser.


ARTICLE 18 -TOLERANCES FOR SIZES AND SQUARENESS
I. Paper and board ( other than stated under II and Ill)
The permissible deviation from the size and squareness ordered, respectively
the ordered width, amounts to:
A Sheets
a. Paper and Board not cut to size:
1. for the9elivered consignment 1 % upwards and 1/2% downwards with
a maximum of 5 mm in the grain or cross direction.
2. between the reems and for the sheets in one reem, 1/2% upwards and
downwards, with a minimum of 3 mm in the grain direction.
3. any deviation in the cross direction shall be subject to half the percentages
stated in par. 2 with a minimum of 3 mm.
4. Any deviation in the squareness of 900 may not exceed 0.3% of the
length of one of the sides when measured perpendicularly.
b. Paper and Board cut to size with one right angle:
1. for a consignment delivered 1/2% with a minimum of 2 mm downwards
and 3 mm upwards.
2. for reems and sheets in one reem, 1/2 % with a minimum of 2 mm
downwards and 3 mm upwards. "
3. the deviation in the squareness of 900 for one right angle may not
exceed 0.15% with a minimum of I mm of the length of one of the
sides when measured perpendicularly.
c. Paper and board cut to size allround:
1. 2 mm upwards in both directions.
2. for reems and sheets in one reem, a maximum of 2 mm in both directions.
3. the deviation in squareness of 90° may not excied 0.15% with a minimum
of 1 mm of the length at one side measuied perpendicularly.
d. Diagonal cuts are subject to the same deviations as under a.4.
B Reels
1/2% of the width upwards and downwards, with a minimum of 3mm, unless
otherwise agreed upon.
II Board for special purposes
II. l Tolerances for sizes
The following maximum deviations are permitted for both sizes of the sheet
- cut to size allround ± 0.4% or +0.8%*
but at least± 3 mm or+ 6mm*
- with one right angle ± 0.5% but at least 5 mm
* If no downwards tolerance is accepted and if so stated in the order.
II.2 Tolerances in respect of squareness
The tolerance for squareness can amount to 29;o, but at least 12 mm, calculated
on the actual lengths of the sides.
Note The tolerances stated under II. I and 11.2 only apply to sizes, the shortest
side being at least 40 cm long.
III. Solid board
III. l Tolerances for sizes
The following deviations are permitted for both sizes:
- off machine: up to 750 mm; maximum of+ 3 mm, above this at most +0.4%
- upon statement of the maximum size, it shall be - 6 mm, respectively - 0.8%
- upon statement of a minimum size it shall be + 6 mm, respectively + 0.8%
- when cut allround to size: a maximum of± 3 mm.
18
III.2 Tolerances for squareness
The tolerance for the squareness of a sheet or board will be a maximum of
0.4%, calculated on the actual length of the sides.


ARTICLE 19 - OTHER PROPERTIES
Wood free graphic paper may contain a maximum of 10% woodpulp.
All technical properties, for which no tolerances have been stated in the aforementioned,
are subject to the fact that small deviations cannot lead to disputes,
insofar as the products delivered are appropriate for the use for which they
have been intended.
Paper and board lying in waves shall not be deemed to constitute a hidden
defect.
The purchaser of making orders is obligated, up to a maximum of I 0% of the
amount ordered, to accept the paper or board that slightly deviates from the
board or the paper ordered but is just as adequate for the envisaged purpose as
the paper or the board ordered.


ARTICLE 20 - NORMAL DISTRIBUTION OF THE MEASURED VALUES
All the tolerances stated in these General Conditions are deemed to have been
fulfilled, if 95% of the measured values remains within the stipulated tolerances.
On the other hand, no deviation in excess of 1.5 times the tolerance value shall
be permitted in respect of 4.5% of the measured units of value.
Of the total amount of measurements, at most 0.5% may exceed this limit of
1.5 times the tolerance value.


ARTICLE 21 - TESTING METHODS
The most recent NEN or ISO methods are applicable to the testing methods.
Should there be no standards, the testing method to be applied, must be agreed
upon in advance.
The NEN and ISO standards at the moment are the following:
I Taking samples: NEN 1763 method A or ISO 186.
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II Conditioning pf the samples: NEN 1108 or ISO 187.
The conditioning to be used for the purpose of testing in accordance with the
standard must be agreed upon in advance in respect of each separate case.
Conditioning of the paper samples for the conugated board industry, such as
testliners, corrugated paper (Wellenstoff) and grey paper (Schrenz) shall occur
at 23 ° C and 50% relative humidity.
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III. Determining the size of the random test and the number of samples
1. The method of determining the size of the .. test must be fixed in advance.
2. As to the number of samples, they must at least coincide with the ISO R
186 or NEN 1763 method A.
IV. Determining the weight per m2: NEN 1109 or ISO 536
V. Measuring thickness: NEN 1110 or ISO R 438
VI. Size and squareness
The following methods for measurement are applied: :.'
1. Measuring equipment
Measuring table:
''
l'
A firmly constructed table covered with metal, plastic or glass. Firmly
screwed onto this table, both in horizontal and in vertical direction is a
steel ruler (Sufficiently long) with a graduation of 1/2 mm.
The rulers must be absolutely perpendicular to eachother (to be checked
with a calibrated triangle) and the zero points should coincide exactly.
Auxiliary ruler with a graduation in 0.5 mm.
2. Measuring method
Checking the sizes:
The side to be checked is to be placed on the horizontal ruler and is to be
carefully moved against the vertical ruler before reading the size.
In connection with paper or board not being right-angled, all four sides
must be measured.
Checking the squareness:
The length of the sheet is to be placed against the horizontal ruler and then
to be moved carefully against the vertical ruler. Now there are three possibilities:
'
1. The squareness is 100% correct ( the angle is 90° )
2. The angle is smaller than 90° . Deviations are to be read by means of
the auxiliary ruler.
3. The angle is larger than 90° . Deviations are to be read by means of the
auxiliary ruler.
Tum the sheet clockwise in order to check the remaining three corners.
Results:
Deviations in size:
Always indicate the maximum deviation of the long and short sides.
Deviations in squareness:
Indicate all four deviations. When judging the matter, the maximum
deviation will be taken into account.


ARTICLE 22 – ONLINE SALES
In addition to CVG’s general terms and conditions of sale, the following general terms and conditions
apply to online sales.
I. Orders
1. An agreement is not created until CVG has accepted an online order from the
customer. CVG is entitled to still cancel an order, or to attach special conditions to it,
within 24 hours after acceptance.
2. All offers from CVG are without obligation.
II. Right of return
1. Immediately upon delivery, the customer must investigate whether the product
delivered complies with the agreement. If it does not, CVG must be informed of this
within five (5) days of delivery by means of a report (complaint) via CVG’s website,
absent which any right of complaint lapses.
2. A product may be returned to CVG by the customer exclusively if the product does
not meet the given specifications and/or in the event of mechanical damage making
paper unusable.
3. CVG then has the choice of supplying the relevant product again or compensating
the invoice value and the costs of the return.
III. Transport and delivery
1. Delivery by CVG takes place as quickly as possible, but within thirty (30) days after
the order. If delivery is late, until the time of the delivery the customer is entitled to
terminate the agreement free of charge, with no entitlement to damages.
2. The product will be offered for delivery during office hours. If the customer cannot
take receipt of the product without notification (not present, no unloading facility,
etc.), the product will be offered again for delivery at the first available opportunity.
CVG reserves the right to charge additional costs for this.
3. If the delivery cannot be unloaded in good time for reasons attributable to the
customer, CVG reserves the right to charge the customer for the waiting time for
which is charged by the carrier.
IV. Use of online shop
1. The customer can obtain access to the online shop by applying for an account. The
information supplied by the customer must be correct. The application is assessed
by CVG; if this assessment is positive, the customer is given access to the online
shop.
2. CVG has the right to refuse access to the online shop without specifying reasons.
3. After approval by CVG, orders may be placed on credit. CVG is has the right at any
time to change or withdraw the credit limit set.
4. Customers are responsible for the use of the account issued to them. Login
information and access may never be provided to third parties. With the application
for and acceptance of the account, the customer assumes responsibility for every
order placed through the account.